Privacy Policy

SecuritySnares, Inc. (“SecuritySnares,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit www.securitysnares.com (the “Site”), request a demo, submit a ransomware sample, or use the partner area of the Site. Your use of the Site is also governed by our Website Terms of Use.

This Policy does not cover data processed by the RansomSnare software or related services on behalf of our customers. That processing is governed by the applicable customer agreement, including our Software Terms and Conditions.

1. Information We Collect

Information you provide to us

• Demo and contact requests. When you request a demo or contact us through the Site, we collect your name, email address, company, phone number (optional), and the message you send.
• Ransomware sample submissions. When you submit a sample for testing, we collect your name, work email address, company, and IP address, along with the file you upload and any information it contains.
• Partner accounts. If you are an authorized SecuritySnares partner, we collect the information needed to create and secure your account, such as your name, email address, organization, and authentication details (a password, a passkey, or sign-in through your organization’s single sign-on provider). When you register a deal, we collect the business contact and opportunity information you submit about the prospective customer.
• Communications. If you email or call us, we keep a record of that correspondence.

Information collected automatically

• Usage and device information. When you visit the Site, we and our service providers collect information such as your IP address, browser type, device type, operating system, referring page, pages viewed, and the dates and times of your visits.
• Analytics. We use Google Analytics to understand how visitors use the Site. Google Analytics uses cookies to collect usage information, including approximate location derived from your IP address.
• Security checks. Our forms use Cloudflare Turnstile to distinguish people from automated bots. Turnstile evaluates signals from your browser and device to do this.

2. How We Use Information

We use personal information to:

• respond to demo requests, inquiries, and support requests;
• analyze submitted samples and report results to you;
• provide, secure, and administer partner accounts and deal registrations;
• operate, maintain, and improve the Site and our products and research;
• send you information about SecuritySnares products, services, and events that you have requested or that we believe may interest you, subject to your right to opt out;
• protect the Site against fraud, abuse, spam, and security threats; and
• comply with legal obligations and enforce our agreements.

3. Ransomware Sample Submissions

Files submitted for testing may contain malicious code. We analyze them in isolated environments and keep submitted files and the results of our analysis indefinitely, so that results remain reproducible. Results are tied to the file’s SHA-256 hash and may be visible to anyone who submits or looks up the same file. We never publish the name, email address, company, or IP address of the person who submitted a sample. We keep submitter information to prevent abuse and to contact you about your result. Please do not submit files that contain personal information or confidential business data that you are not authorized to share. See our Sample Submission Terms for details.

4. Cookies and Similar Technologies

Cookies are small text files stored by your browser. The Site uses the following categories:

The Site may also store temporary information in your browser’s session storage to complete sign-in, which is cleared when you close the tab. You can block or delete cookies in your browser settings, although parts of the partner area may not work without them. To opt out of Google Analytics, you can install the Google Analytics opt-out browser add-on.

5. How We Share Information

We do not sell personal information. We share it only as described below:

• Service providers that process information on our behalf, including Google (analytics and web fonts), Cloudflare (bot protection), Mailjet (delivery of form submissions to our team), our content management provider, and our hosting and infrastructure providers.
• Embedded content. Some pages include videos or other content hosted by third parties. Those providers may collect information about you when you interact with that content, under their own privacy policies.
• Legal and safety. When we believe disclosure is required by law or legal process, or is necessary to protect the rights, property, or safety of SecuritySnares, our customers, or others.
• Business transfers. In connection with a merger, acquisition, financing, or sale of all or part of our business.
• With your consent or at your direction.

6. Data Retention

We keep personal information for as long as needed for the purposes described in this Policy, including to maintain business records, meet legal and contractual obligations, resolve disputes, and enforce our agreements. When we no longer need it, we delete or de-identify it.

7. Security

We use administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

You may opt out of marketing emails at any time by using the unsubscribe link in the email or contacting us. Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of your personal information, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. Residents of certain U.S. states, the European Economic Area, and the United Kingdom may have additional rights under local law.

To make a request, contact us using the details below. We will verify your request and respond as required by applicable law. We will not discriminate against you for exercising your rights. If you are in the EEA or UK, you may also lodge a complaint with your local data protection authority.

9. International Data Transfers

SecuritySnares is based in the United States, and our service providers may process information in the United States and other countries. Where required, we use appropriate safeguards for international transfers of personal information.

10. Children’s Privacy

The Site is intended for business users and is not directed to children under 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Policy from time to time. We will post the updated version on this page and revise the “Last updated” date above.

12. Contact Us

SecuritySnares, Inc.
201 South Division Street, Suite 400
Ann Arbor, MI 48104
Email: info@securitysnares.com
Phone: +1 800-914-1877